New User's Guide

Preface: New user authorised shops / New user unauthorised shops
①. Users bind the shop (Shopify & Tiktok Shop) in the merchant centre, and can use the system functions and services such as Tiktok creator marketing, product posting, social media posting, multi-account management, global SMS email sending, Shopify automated marketing and so on.
②. Non-Shopify users can directly create or import user email & mobile phone numbers in the Contacts module to use the global SMS & email marketing function.

Specific processes are as follows:

Part I: New User Authorised Store Marketing Process

(to authorize Shopify shop for marketing and promotion as an example)

Step1:authorised shops

Click [Upgrade] to jump to [Merchant Centre] - Select [Application] - Add [Shopify].
Note: After the authorisation of Shopify is successful, the system will automatically synchronise Shopify's user data

Step2:User Segmentation
Select Segmentation - New Segmentation - Select Segmentation Conditions (including Data Channel, Customer Attributes, Order Information and other conditions)
Remarks
①. User segments with insufficient usage can exchange usage with fuel packs, and the exchanged usage will be valid for a long time.
②. You can import external user data and subscribe to Shopify with or without marketing promotion.

Step3:Marketing promotion:

you can choose Tiktok video publishing, install Shopify shop templates, Shopify automated marketing, global SMS email sending and other functions

Let's set up a new user welcome automated marketing as an exampleIn the e-commerce module - select the  New Customer template - choose to send the object - set the automation process

Step4:View Marketing Details
In the marketing list module, you can specifically view the specific details of the marketing

Part 2: The Non-Shopify User Marketing Process

Step1: Import user data
Audience module - click on the contact - create users or file import user data!
Note: File import needs to download a fixed template to import in order to prevent data confusion!

Step 2: Precise marketing for imported users
Select user segmentation - new segmentation - select segmentation conditions
① all imported users classification conditions: Platform - system create - shop selection
② classification conditions for users imported on the specified date: Platform  - system create  - shop selection And date create - specified date

Step 3: SMS & Email Marketing
Select the SMS & Email module in the marketing tool - select who to send to - begin to create

Step 4: View SMS & Email Marketing Details
In the marketing list module, you can view the specific performance details of the SMS & email campaigns, including revenue, sending success & failure and other data.

You can click the link to learn more details about the function:

https://www.plexins.cn/cn_help-center

If you have any problems in the process of using, please feel free to consult us.